Ransomware Attack at a US Community Hospital
The claim was for loss of income and costs.
Middle East Bank – Trade Finance Loan Fraud by a Corporate Customer
A major Middle East bank reported a complex fraud relating to eight loans advanced under a trade finance facility to a corporate customer in Singapore. We verified the Insured’s loss in excess of USD 18.5 million.
Commodity trading fraud – an increasing problem
Thomas Morley explores the evolving threat of commodity trading fraud worldwide, with reference to our recent claims experience.
Ransomware Attack Affecting Private Schools in Singapore
For this claim, we were instructed by insurers to gather information and documentation in relation to the costs incurred by the insured group of schools.
Bank Refund Fraud – a New Trend
Bank fraud is always evolving, and our experts are in a unique position to spot emerging trends in bank fraud. Marcus Newman identifies a new development and explores how banks could prevent these frauds.
Customer issues Court Proceedings against Bank after Personal Assistant spent USD 3.75 million on Credit Card
The Insured, a Middle Eastern bank, reported a potential exposure of c.USD 5 million after unauthorised transactions were made using a high-net-worth customer’s credit card.
ASL welcomes two more Chartered Accountants
We are delighted to add two more talented and exceptionally well qualified accountants to our multi-disciplinary team.
DDoS Attack on an e-Commerce Platform
This Distributed Denial of Service “DDos” attack affected the eCommerce platform of a retailer of horticultural and garden products.
Risky Business our latest podcast, available now
Listen to our latest podcast ‘Risky Business’. Now available on your chosen podcast platform.
On International Women’s Day
ASL are celebrating International Women’s Day by supporting three intrepid women in “the world’s toughest row”!
Customer claim against UAE Bank arising from a lost cheque
A customer of a bank in the UAE deposited a cheque for SAR 1,000,000 drawn on a bank in Saudi Arabia.
How to Spot Pinocchio … 5 Top Tips to Help Companies Avoid Social Engineering Fraud
Our crime lead, Ruth Willmington, advises on the top 5 red flags that insurers should be warning their clients about.
We are thrilled to welcome back three very experienced expert adjusters from maternity leave. Jo Raby, Sandy Kapoor and Claudia Houlihan are all returning to ASL over the course of this month.
Fraud at a Lebanese Joint Venture
A multinational courier firm. Local laws regarding business ownership meant the Lebanese operation was a joint venture.
Organised Fraud – Where does the money go?
Ruth Willmington, our Crime lead, shares her insights on where the money goes and whether it is worthwhile pursuing individuals and recoveries
Marine cyber threats fast evolving
Rob Lloyd reflects on the cyber risks affecting the maritime sector.
What will the impact be of the anticipated implosion of the Russian banking sector?
Helen Meredith reflects on her experience of adjusting Russian banking claims and considers the challenges ahead.
LMA FI/PI Claims Committee Symposium – 5th May
Our Cyber lead and FI Director, Rob Lloyd is looking forward to speaking at this exciting event - please join us!
Doing Something to Help
If you are looking for a way to support Ukrainians, please consider joining ASL in donating to this excellent initiative
Employee Theft of Client Funds – UK Professional Services Practice
The Insured's employee stole funds from two bank accounts containing the firm's clients funds.
Sustainability, ASL and the Market
Jo Ball discusses how the impetus to counteract climate change is a win:win for the planet, insureds and of course insurers.
ASL is carbon neutral!
We are proud to announce that we are starting the year with a literally clean slate, and in partnership with Carbon Neutral Britain, we have attained carbon neutral status.
Dishonesty of Employee and SIM Swap Fraud – Bank in the United Arab Emirates
The insured are a large bank in the United Arab Emirates. As much as USD 1.5million was stolen from customer accounts.
UK literary agent hit by ransomware attack
The insured, a UK based literary agent, were hit by a ransomware attack in the days following the initial Covid-19 lockdown. As with many SMEs, the insured were still trying to navigate the challenges of working from home, and this made the attack particularly disruptive.
Where does BBB Computer Crime cover end and standalone Cyber cover start for Financial Institutions?
Kunal Benodekar considers the impact of increased cyber crime on BBB and cyber cover.
5 Steps to Maximise Recoveries
Georgina Fenton describes the 5 points that will put you in the best position to recover the greatest sums
Personal loan and credit card frauds – a Dubai Office perspective
Alison Horne writes about the trends we are seeing at ASL’s Dubai Office relating to personal loan and credit card frauds in the Middle East and highlights some relevant policy considerations
Impropriety by GM – Colombian Subsidiary of Healthcare Provider
A European-owned multinational with offices worldwide. The General Manager had founded the business himself and had sold out to the multinational.
Will there be a sharp rise in the discovery of crime losses following the pandemic?
Hetle Soni comments on a BBC News article relating to an employee accused of skipping work for 15 years.
ASL supports Healing Venezuela charity
ASL are delighted to have been able to support Healing Venezuela in their first virtual Rum Experience held last month.
How will the pandemic affect emerging markets?
Helen Meredith comments on an article in Insurance Day on insurer reserves and the spectre of emerging market debt default
What has prompted an upturn in investment management claims?
Insurance claims made by investment managers and administrators post-pandemic and referred to us at ASL are increasing.
We comment on International Women’s Day
The gender diversity statistics for our industry are still behind the curve; however, the article concludes that there is light at the end of the tunnel and I think that’s right.
Robert Lloyd talks to Brian Alexander, Group Practice Leader for GrECo Services
Brian Alexander, Group Practice Leader Financial Institutions, talks with Robert Lloyd, Director at ASL about trends in Crime & Cyber claims, the effects of Covid-19 on claims and the neutral and objective position of the loss adjuster.
Will fraud be bigger than Covid-19 for trade credit?
In our last newsletter we commented that we had seen an increase in claims resulting from fraud – particularly involving commodity traders. According to the GTR, this was also the topic which most concerned trade credit professionals in 2020.
Interview with our new Managing Director
Helen Meredith has stepped up as Managing Director of ASL. In this interview she is asked about her thoughts on this new position
Social Engineering – Recent Trends
Frauds involving social engineering are continuing to result in substantial losses. This short article sets out some recent trends we have seen at ASL.
ASL announces Helen Meredith as new Managing Director
A law graduate and chartered accountant, Helen joined ASL in 2002 and has been a board director for the last 14 years. Helen takes over from Michael Walter, who has stepped down to a consultancy role.
ASL announces Michael Walter’s retirement as Managing Director
It’s certainly well deserved, after more than 30 years with ASL and nearly 24 years as Managing Director.
Dishonesty of Employee – Hong Kong Branch of a Management Agency
A US-owned agency with offices worldwide. The Hong Kong branch was previously independent and had been sold to the international agency in the 2000s.
Have insurers turned a crisis into an opportunity?
Key participants in the credit and political risk market have been telling us that they are not seeing the anticipated tsunami of claims as a result of Covid-19.
Claim Trends From Our Dubai Office
More evidence of claims relating to credit, cybercrime and PI across the Middle East and Africa, as well as the Far East
SME Update – Cybercrime and Business Interruption
It’s been a busy few months for the cyber team here at ASL. Why? Largely because of an increasing number of cybercrime and business interruption claims notified by SMEs, especially in the UK.
Potential impact of Covid-19 on Bankers’ Blanket Bond & Commercial Crime Policies
Clients have asked us about the potential impact of Covid-19 on Bankers’ Blanket Bond and Commercial Crime policies. Here are our thoughts on some of the factors that could lead to increased criminal activity.
Adjusting to Covid19 – Loss Adjusting at ASL During and After the Pandemic
In the 12 months prior to the pandemic our team travelled to over 40 countries to adjust claims; we explain how our work has changed now that we are all confined to home.