About us

Helping insurers deliver a first class claims service

Get in touch  

Experts in financial risks

We frequently state that the key to our success is our people.   And that’s simply because it’s true.   Our lawyers and accountants work closely together – it’s their dedication and professionalism that sets us apart and it’s why our clients return to us again and again.

It’s no surprise then that our approach is based around our people and their ability to deliver a truly personal service.   With backgrounds in insurance, accountancy, law and other relevant professional disciplines, they work hard to understand the needs of insurers and policyholders.  Our innovative multi-disciplinary approach is highly cost effective and allows us to deliver results that provide tangible benefits for insurers and insureds.

We work closely with all of our clients.   This enables us to understand their requirements better and ensure that they are always aware of how each case is progressing.  On top of that, they know we always have the right people for the job.

A brief


When we began operating in 1988 our initial focus was on white collar crime. But this soon broadened to include a full range of financial sector and crime risks, along with professional indemnity and specialist liability classes.

By attracting talented individuals and growing at a steady pace we have forged a reputation for consistent high quality service. Today our specialist skills cover financial, legal and other relevant professional disciplines.



Business Interruption


Integrity runs through us – we are open, honest and fair in our dealings with staff, clients, suppliers and business partners alike.



Our success is built on our ability to harness the dedication and talents of our people. We believe that people work best when they are treated in the right way.



The success of this approach can be judged not just by our strong performance, but also by our low staff turnover over many years.

The guiding principles of our culture are:


We encourage our staff to collaborate and think creatively about our business


We have clear criteria for promotion and provide regular feedback on performance


We expect all our staff to be a point of contact for clients and to actively participate in business development


We have a flat management structure and delegate to the appropriate level


We aim for the highest standards of professionalism and back this up with internal and external training


We understand and encourage a healthy work–life balance


We think long term