Case Studies

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Customer issues Court Proceedings against Bank after Personal Assistant spent USD 3.75 million on Credit Card

August 2023

The Insured, a Middle Eastern bank, reported a potential exposure of c.USD 5 million after unauthorised transactions were made using a high-net-worth customer’s credit card.

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DDoS Attack on an e-Commerce Platform

May 2023

This Distributed Denial of Service “DDos” attack affected the eCommerce platform of a retailer of horticultural and garden products.

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Customer claim against UAE Bank arising from a lost cheque

January 2023

A customer of a bank in the UAE deposited a cheque for SAR 1,000,000 drawn on a bank in Saudi Arabia.

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Fraud at a Lebanese Joint Venture

August 2022

A multinational courier firm. Local laws regarding business ownership meant the Lebanese operation was a joint venture.

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Employee Theft of Client Funds – UK Professional Services Practice

March 2022

The Insured's employee stole funds from two bank accounts containing the firm's clients funds.

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Dishonesty of Employee and SIM Swap Fraud – Bank in the United Arab Emirates

January 2022

The insured are a large bank in the United Arab Emirates. As much as USD 1.5million was stolen from customer accounts.

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UK literary agent hit by ransomware attack

September 2021

The insured, a UK based literary agent, were hit by a ransomware attack in the days following the initial Covid-19 lockdown. As with many SMEs, the insured were still trying to navigate the challenges of working from home, and this made the attack particularly disruptive.

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Impropriety by GM – Colombian Subsidiary of Healthcare Provider

May 2021

A European-owned multinational with offices worldwide. The General Manager had founded the business himself and had sold out to the multinational.

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Dishonesty of Employee – Hong Kong Branch of a Management Agency

January 2021

A US-owned agency with offices worldwide. The Hong Kong branch was previously independent and had been sold to the international agency in the 2000s.

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