Experts in Professional Indemnity

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Helping insurers achieve the best solution with less incidence of litigation

The professional expertise and experience of our team allow us to offer an integrated claims handling service for professions claims. By ensuring that we have all the necessary skills in-house, including qualified solicitors and accountants, we provide a multi-disciplinary approach that minimises spend on other professional input.

When dealing with these claims, we are always aware that the insured’s business may be at stake. We also seek to address any reputational issues effectively. As fellow professionals we are able to understand how an insured’s problem has arisen and then engage with them to resolve the issue.

Our professionals provide practical assistance and guidance to insureds and insurers in the pre-action stages of litigation. This includes advice on navigating the Pre-Action Protocol processes for resolving disputes under the Civil Procedure Rules and either drafting correspondence on behalf of insureds or engaging directly with claimants and/or their solicitors.

We frequently participate in mediations and other forms of ADR where this is the best way of resolving a claim. Our experienced staff have excellent communication skills and will defend the insured’s position with tact and tenacity. We are happy to take a lead or supporting role depending on the requirements of the case.

Our expertise comes from our professional qualifications and our experience, which is long-standing and wide-ranging.

We deal with claims involving

Accountants

IFAs

Investment and fund managers

Pensions professionals

Misselling reviews and FCA investigations

Insurance brokers

Solicitors

IT and media professionals

Public officials

We help defend third party claims against insureds. We also advise on policy coverage having expertise in issues such as year of attachment, the scope of cover under the insuring clause, aggregation, mitigation costs and the application of exclusions.

We take a proactive approach to the investigation and handling of claims aimed at achieving cost effective results and, where appropriate, early resolution. Overall claims spend is always a focus. Some claims are, of course, to be robustly defended and for those matters that do progress to litigation we are accustomed to managing those claims through to resolution. We often work closely with insurers’ appointed solicitors and external counsel, encouraging a collaborative approach to dispute resolution.

We also frequently consider the extent of cover in the context of FCA and other regulatory investigations. We have extensive knowledge of Past Business Reviews, typically overseeing the work being undertaken and working to reconcile the interests of the regulator and insurers. We do so in the UK and have also participated in international arbitration proceedings in other jurisdictions.

Losses in the UK, Europe, Latin America and the Caribbean are handled from our London office. Losses in the Middle East, Africa and Asia Pacific are handled from our regional office in Dubai.

Our team

Meet the Professional Indemnity experts

Chris Alderton

Director

Chris Alderton specialises in financial sector losses including political risk and credit claims as well as a broad range of management liability, professional indemnity and financial institutions work.

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Edward Maddison

Director

Edward Maddison is ASL’s senior commercial director. Insurers have long benefited from his unrivalled experience and expertise on some of the largest and most complex notifications in the financial lines market.

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Erika Hinojosa

Director

Insurers choose Erika Hinojosa to resolve some of the most complex and high value claims sustained by leading banks and corporations in Spain and across the Americas.

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Stephen Ixer

Director

Stephen Ixer handles financial sector crime and liability assignments across Latin America and the Caribbean.

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Robert Lloyd

Director

Robert Lloyd is recognised across the financial lines market for his problem solving and for delivering exactly what ASL’s client insurers want.

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James Vincent

Director - Dubai Office

James Vincent is the resident director in charge of ASL’s office in Dubai and is responsible for the firm’s business throughout the region.

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Ruth Willmington

Director

Ruth Willmington leads ASL’s crime offering, having market leading experience of investigating, analysing and reporting on complex crime.

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Kunal Benodekar

Associate Director - Dubai Office

Kunal Benodekar specialises in financial institutions, crime and cyber claims throughout the Middle East, India, Africa and Asia Pacific. He is based in ASL’s Dubai office.

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Claudia Houlihan

Associate Director

Claudia Houlihan deals with first party losses and third party exposures sustained by financial institutions in every continent. She is bilingual in English and Portuguese.

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Sandy Kapoor

Associate Director - Dubai Office

Sandy has extensive experience handling financial institutions, crime, cyber and professional indemnity claims throughout Eastern Europe, the Middle East and Asia Pacific.

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Joanne Nelson

Associate Director

Jo Nelson is a chartered accountant who works across a wide range of financial crime, professional indemnity, cyber and forensic accounting assignments.

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Hetle Soni

Associate Director

Hetle Soni is a true specialist in financial crime losses, management liability and professional indemnity claims. She deals with matters in the UK, offshore and internationally.

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Sol Argerich

Senior Adjuster

Sol Argerich is part of ASL’s team focusing on the full range of financial lines claims throughout Central and South America.

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Alison Horne

Senior Adjuster - Dubai Office

Alison Horne is part of the multi-disciplinary loss adjusting team at ASL’s office in Dubai. She deals with financial institutions, crime, cyber and professional indemnity claims internationally, with a focus on the Middle East.

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Daniel Teruel

Senior Adjuster

Daniel Teruel investigates and reports on a wide range of financial lines claims, specialising in those emanating from Spain and Latin America.

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Jolanta Wichtowski

Senior Adjuster

Jola is a member of ASL’s multi-disciplinary loss adjusting team dealing with crime and other financial sector losses.

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